For us you come first!
COVID-19 INFO
OUR COMMITMENT is to ensure you can all enjoy your holidays peacefully and safely!
In view of this exceptional situation and in order to convey a sense of calm and tranquility to our customers, we have modified our cancellation policy, so that you can cancel up to 7 days before your arrival and choose between one of the following options:
OPTIONS
- DRequest a refund of your deposit: For accommodation bookings 95% of the deposit will be refunded. For pitch reservations, 100% of the deposit will be refunded, minus € 10 for administration fees.
- Possibility of modifying the dates: for a stay on other dates of this season, updating the price according to the current rate.
- Save the full amount for a future reservation in 2021: through a provisional booking. Once the 2021 booking process starts, we will contact you again to formalize the precise booking in dates and type of accommodation.
IMPORTANT
In case we weren’t able to open the Resort (or for future eventualities that depend on the Management Department), 100% of your deposit will be refunded (minus 10€ for administration fees). Otherwise, you’ll be able to save the full amount for a future stay, as well.